E-COMMERCE AI

Amazon's Recommendation AI Generates 35% of Their Revenue. What Percentage Does Yours Generate?

AI for SFCC, SAP Commerce, Magento, and Shopify Plus. Recommendations, dynamic pricing, AI customer service, inventory intelligence, returns automation. Each use case is a measurable revenue or cost impact.

15-25%
conversion lift
80%
CS ticket deflection
30%
returns reduction
10%
basket size increase
THE PROBLEM

Your E-Commerce Store Is Running on Manual Processes That AI Has Already Solved Elsewhere.

Inventory managed by spreadsheet and intuition

Stockouts cost you the sale. Overstock costs you the margin. AI demand sensing predicts what you need 30 days ahead with order-of-magnitude better accuracy than manual forecasting.

Customer service is your biggest cost center

80% of support tickets ask the same 20 questions. Your team answers them manually, at $12 per contact. An AI agent handles them in seconds at $0.10 each. The math is not complicated.

Personalization running on rules written in 2019

"Customers who bought X also bought Y" is not personalization. It is a lookup table. Real personalization is session-aware, intent-aware, inventory-aware, and margin-aware simultaneously.

Returns processed by hand

Every return requires a human to classify, route, assess, and process. AI handles classification and routing automatically. Your team handles only the exceptions.

PLATFORMS WE WORK WITH

Built for the platforms enterprises actually run.

Salesforce Commerce Cloud (SFCC)

The enterprise standard. AI agents replace the integration middleware between SFCC, your ERP, and your WMS.

SAP Commerce Cloud

Deep SAP ecosystem integration. Agents coordinate between SAP Commerce, SAP S/4HANA, and operational systems.

Adobe Commerce / Magento

Open architecture means faster agent deployment. API-first design makes integration straightforward.

Shopify Plus

For enterprise merchants on Shopify. Agent layer on top of Shopify's native capabilities.

SIX USE CASES

Each one delivers a measurable number.

AI Customer Service Agent

80% ticket deflection

Handles order status, returns, product questions, account changes. Escalates to human only when needed. Available 24/7. Learns from every interaction.

RERIGHT service: RAG + Agent Orchestration

Intelligent Inventory Forecasting

30-day demand visibility

Predicts stockouts before they happen. Triggers reorder automatically. Accounts for seasonality, promotions, and external signals simultaneously.

RERIGHT service: RAG + Middleware Replacement

Personalization Engine

15-25% conversion lift

Session-aware product recommendations. Real-time intent detection. Margin-aware ranking - not just relevance-ranked. Updates per page view.

RERIGHT service: Agent Orchestration + RAG

Returns Automation

30% reduction in return rate

Classifies return reason. Routes to appropriate workflow. Processes refund or exchange automatically. Flags fraud patterns. Human reviews exceptions only.

RERIGHT service: Document AI + Agents

Dynamic Pricing Agent

Margin optimization in real time

Monitors competitor pricing. Adjusts prices within defined guardrails. Accounts for inventory levels, demand signals, and margin targets. Logs every decision.

RERIGHT service: Agent Orchestration

Order Management AI

Fraud reduction + fulfillment optimization

Detects fraud signals before fulfillment. Routes orders to optimal fulfillment location. Handles split shipments. Monitors carrier performance. Escalates anomalies.

RERIGHT service: Agent Orchestration + Middleware Replacement
HOW IT WORKS

Assessment in 5 days. First use case live in 4 weeks.

01

E-Commerce AI Assessment (5 days)

We audit your current stack - platform, integrations, support volume, inventory accuracy, return rates. We identify the three use cases with the fastest and largest impact for your specific environment.

02

Use Case Prioritization

You choose which use case to implement first based on the assessment findings. We provide full cost, timeline, and ROI projection for each.

03

Implementation (4-8 weeks)

We build and deploy the AI system for the chosen use case. Full integration with your existing platform. You see it working before we hand it over.

04

Measurement

Every implementation includes instrumentation. You see the before/after numbers within 30 days of go-live.

Frequently Asked Questions

We are on SFCC. Is SFCC integration straightforward?

SFCC's API-first architecture makes AI agent integration well-defined. We have worked with SFCC's commerce APIs, OMS, and the Einstein layer. The assessment maps your specific configuration before we commit to an implementation timeline.

Can you work with our existing third-party systems - OMS, WMS, ERP?

Yes. The agent layer sits between your systems. It does not replace them. It orchestrates across them. We support SAP, Oracle, Manhattan Associates, Blue Yonder, and most enterprise OMS and WMS platforms.

How long before we see a measurable impact?

For AI customer service, deflection rates are visible within 2 weeks of go-live. For inventory forecasting, the first full demand cycle shows accuracy improvement within 30 days. For personalization, A/B test results are typically statistically significant within 3 weeks at normal traffic volumes.

Do we need a data science team to run this?

No. The systems we deploy are managed by RERIGHT or handed over to your engineering team with full documentation. No data science headcount required on your side.

Your competitors are already running AI on their stores.

Our assessment tells you exactly which AI use case delivers the fastest return in your environment.